Terms & Conditions

Overview

These terms govern your use of this website and purchases from Sneh Herbal. If you do not agree, please do not use the site or place orders.

Orders & Pricing

• All prices are in Indian Rupees (INR) unless stated otherwise.
• Product images are representative; natural ingredients may cause slight variation.
• We may cancel orders due to stock issues, pricing errors, or suspected fraud.

Payments & Invoices

Online payments are processed securely via Razorpay. Tax invoices are issued by Tirthankar Tech Studio LLP for eligible orders and may be emailed after payment confirmation.

Shipping & Delivery

Please ensure your shipping address and phone number are correct at checkout. Risk passes to you upon delivery to the address provided.

Returns & Refunds

Due to hygiene reasons, returns are accepted only for damaged or incorrect items reported within 48 hours of delivery. Email herbal.sneh@gmail.com with your order number and photos.

Product Use

Products are for external use as directed. Perform a patch test before full application where appropriate. We are not liable for misuse or allergic reactions.

Limitation of Liability

To the extent permitted by law, our liability is limited to the amount you paid for the relevant product.

Governing Law

These terms are governed by the laws of India. Disputes are subject to the courts of Rajasthan, India.